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Retirement

Bridging the gap: Tech- and AI-driven expansion of pension access

More than half of the world’s population owns smartphones, and new, innovative apps are popping up daily. What can the proliferation of tech solutions in emerging markets teach us about casting a wider net to increase coverage and communication with participants?

This session from Allan Gray’s fifth annual Through the noise retirement benefits conference features Uche Enemchukwu, chief executive officer of Nelu Diversified Solutions, hosted by business journalist and news anchor Nompumelelo Siziba. Uche shares how mobile technology, data analytics and artificial intelligence can help expand pension access in developing markets. Drawing on two compelling case studies, she demonstrates how inclusive, responsible and scalable tech solutions can close coverage gaps and improve participant engagement – offering practical lessons for South Africa’s retirement industry. Watch the 51-minute recording below.

 

View more of the sessions from Through the noise 2025 and read a summary:

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